Last Updated: July 2026
Your Tech Neighbour is committed to protecting and respecting your privacy. This privacy policy explains how your personal data is collected, used, and protected across both yourtechneighbour.co.uk and blog.yourtechneighbour.co.uk.
1. Who Controls Your Data?
Your Tech Neighbour is owned and operated by Steve Dean, based in the United Kingdom. For the purposes of data protection laws, Steve Dean is the data controller.
- Contact Email:
steve@yourtechneighbour.co.uk
2. What Personal Data is Collected?
Your Tech Neighbour only collects the essential information required to deliver high-performing digital assets and local optimization services:
- Identity & Contact Data: Your name, email address, phone number, and business name when you submit a form to request a Free Google Audit.
- Technical & Usage Data: Your IP address, browser type, and how you use this website, collected via cookies for local performance analytics.
3. How Your Data is Used (Lawful Basis)
Your personal data is processed under the following lawful bases:
- Consent: When you explicitly request a Free Google Audit or ask for digital services.
- Legitimate Interests: To provide helpful information, follow up on audits, and show you how to stop losing jobs to competitors.
4. Cookies and Tracking
Under UK law, consent is not required for essential functional or basic analytical cookies, provided you are given a clear way to object. Your Tech Neighbour uses minimal, lightweight cookies to track website performance and page speed. You can easily opt out of non-essential tracking via your browser settings.
5. Data Retention & Security
Your data is never sold, leased, or shared with third-party marketing companies. It is held securely using industry-standard encryption and only kept for as long as necessary to provide your digital assets or audit reports.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access, correct, or erase the personal data held about you.
- Object to or restrict the processing of your data.
- Lodge a formal complaint.
7. Data Protection Complaints Process (DUAA 2025 Compliant)
If you have any concerns or wish to make a data protection complaint, you can submit it directly to steve@yourtechneighbour.co.uk.
If you remain unsatisfied with the outcome, you have the right to escalate your complaint to the Information Commissioner’s Office (ICO).
Your Tech Neighbour will acknowledge your complaint within 30 days.
Your complaint will be investigated without undue delay.